Shared retention agent for B2B SaaS
See customer risk before it becomes churn.
4cue brings usage, billing and customer signals into one shared view, explains which accounts need attention and cues your team to take the next action.
Interactive prototype using simulated customer data.
Suggested: Ask whether the unresolved export issue is blocking their team.
Acme Corp · now
Acme needs attention
Usage declined 58%, the primary admin has been inactive for 12 days and renewal is in 34 days.
Suggested: Contact Sarah about the unresolved export issue.
Cancellation is the final event. Disengagement starts weeks earlier.
Most small SaaS teams already have the warning signs in Stripe and product analytics. What they lack is a clear signal telling them which account needs attention now.
Day 1
Key workflow usage declines
Day 8
Primary admin becomes inactive
Day 14
Support issue remains unresolved
Day 21
Cancellation arrives
How it works
Bring signals together
Combine product usage, billing and customer conversations.
Understand what changed
See which accounts need attention and the evidence behind every signal.
Coordinate the next action
Assign an owner, prepare outreach and track the outcome with your team.
Product
One alert. All the context.
Know what changed
See usage decline, inactivity and renewal timing together in one view. No need to check three different tools.
- Exports84 → 31
- Admin inactive10 days
- Support issueUnresolved
Know what it is worth
Every alert includes MRR and renewal context so you can prioritize accounts that matter most to your business.
Know what to do next
Get a suggested action and an editable draft message prepared from the evidence. Your team can review and send in seconds.
Today
Draft message ready
Suggested
Ask about the export issue
No mysterious churn score.
Every alert shows the behavior that triggered it. Your team can review the evidence, correct the signal and decide what happens next.
See it in the demoAvoid
Churn score: 82/100
What does this mean? What changed? What do I do?
Prefer
Exports fell 63%. Admin inactive for 10 days. Renewal in 34 days.
Clear evidence. Obvious next step.
Customer data deserves restraint.
- Read-only connections
- Minimal data collection
- Explainable alerts
- No direct production-database access for supported integrations
Security architecture is planned as part of the production implementation.
Turn churn signals into shared action.
4cue helps small SaaS teams identify and respond to at-risk accounts before it is too late. Apply for the free founding pilot.
Apply for the free pilot